The need
Your customers already recommend you, but Odoo does not record it. A loyalty programme also has to know who brought whom.
What you gain
Points on payment
Points arrive once the invoice is fully paid, following the programme rules: percentage, amount per unit or per order.
Cascading sponsorship
The sponsor earns points when the referred customer pays, then the sponsor's own sponsor with a decreasing share, up to 20 levels.
Invitations and personal link
Your customers invite friends by email or share a personal link. Each invitation can be reminded and expires.
Points exchange
From the portal, a customer asks for cash, a gift voucher or a coupon. A manager approves the request.
Points taken back when needed
A credit note or a cancelled payment removes the points concerned. The history stays intact: an opposite entry offsets it.
Customer dashboard
The portal shows balances, personal link, invitations, referred customers and exchange requests on a single screen.
How it works
Set up the programmes
Set the points rule of ANOR Loyalty and ANOR Sponsorship, then the cascade, the bonuses and the exchange in the sales settings.
Your customers invite
From their portal, they send invitations or share their link. The referred customer is attached to the sponsor according to your setting.
Points flow
When invoices are paid, points are credited along the cascade. Customers spend them in the cart or exchange them.
Frequently asked questions
Does it replace the standard loyalty programmes?
No. It creates four standard programmes of its own and leaves yours untouched. Points, cards and history remain Odoo's.
When are points credited?
When the invoice is fully paid, never at the order or at the validation of the invoice.
How deep does the cascade go?
Up to 20 levels, with a decrease at each level. A preferential rate for the direct sponsor can replace the rule and stop the climb.
Are the points of a credit note taken back?
Yes, in proportion to the refunded lines, when the matching setting is ticked. A cancelled payment also removes the points it had earned.
Does Odoo pay the cash exchanged?
No. The manager approves the request and pays the customer outside Odoo. Gift vouchers and coupons are genuine loyalty cards with their code.
Scope
It completes Odoo's loyalty engine: points, rules and rewards remain the standard ones.
Technical sheet
- Technical name
- anor_sponsorship
- Odoo versions
- 18.0, 19.0, 20.0
- Application
- Sales
- Dependencies
- sale, account, mail, portal, mass_mailing, website_sale_loyalty
- Licence
- OPL-1
- Published by
- ANOR
Disclaimer — This module is provided "as is", without warranty of any kind. ANOR Group shall not be held liable for any direct or indirect damages resulting from its use, its installation or its modification by a third party, nor from its use outside the scope of a contractual ANOR service.