Guide · choosing your partner
Choosing your Odoo integrator: criteria, questions and pitfalls
A good Odoo integrator translates your organisation into processes, then those processes into configuration. The value is in the translation, not in the clicks.
This guide lists the criteria to check, the questions to ask before signing and the warning signs. It applies to any integrator, ANOR included.
The short answer
Short answer: choose the integrator who asks you about your processes before talking about Odoo, who writes down what they do and who remains your single point of contact until go-live.
The software is the same at every Odoo integrator. What differs is the quality of the analysis, the rigour of the scoping, the handling of gaps and the follow-up after go-live.
The criteria that really matter in an Odoo integrator
A consultant, not a salesperson
The person who scopes your need must know your business and stand behind their recommendation.
The same contact from start to finish
The handover between pre-sales and delivery is where many projects get lost.
Written scoping
Scope, decisions and minutes on record. What isn't written down will be disputed.
The courage to say no
To a request that reproduces a workaround from the old tool, to an avoidable development.
Follow-up after go-live
Support, fixes and version upgrades must be costed from the quote onwards.
Clear code ownership
You must know who owns the custom developments.
The seven questions to ask
- How many projects have you run in my sector and can I call one of those customers?
- Who will be my consultant and will they stay until the end of the project?
- What in my request goes beyond the standard?
- What happens at the next version upgrade?
- Who owns the custom code?
- What availability do you expect from my team?
- In what case would you advise me against Odoo?
The seventh question is the one that puts us most on the spot. It is also the most revealing: an integrator who can't think of any case is selling software, not a solution.
The warning signs
- a price quoted before any question about your processes;
- a scope that fits on one line;
- no mention of data migration or training;
- custom developments offered for everything, with no study of the standard;
- no named contact;
- a refusal to provide verifiable references.
To compare quotes, see also how to read an integrator's quote.
What we put forward and what you can check
ANOR is an Odoo integrator and a consulting firm. The team brings together 11 people with hands-on business experience, including 5 certified consultants and partners who combine 63 years of Odoo. The code of custom developments is handed over to the customer and belongs to them.
Our organisation consulting can be ordered on its own: complimentary situation audit, process review, specifications, project owner assistance. You can then choose your integrator on written criteria, ANOR or another.
At ANOR, the first conversation is led by a certified consultant. You can meet the people who work on your project on the team page.
Frequently asked questions about choosing an Odoo integrator
Not necessarily. Most of the work is done remotely and the quality of the scoping matters more than distance. On-site presence remains useful for some phases.
It depends on your size and the follow-up you expect. Above all, check who will work on your project and what workload they carry.
Yes, it is a project rescue, which requires an audit of what exists. It is simpler if the code and documentation have been handed over to you.
Certification attests to a level of knowledge of the tool. It does not replace checking references and method.
It is useful as soon as nobody in-house can devote time to scoping, trade-offs and acceptance testing. The owner-side consultant writes the specifications, carries your priorities facing the integrator and prepares business acceptance. A consulting firm can provide it even when the implementation is entrusted to another provider.
See our guide on the cost of an Odoo project. The implementation price depends on your situation and is costed after a first conversation.
Thirty minutes with a certified consultant
A working session: your questions, a frank answer and a starting scope.